Welcome to the Support Center
In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address and phone number are required to submit a ticket.
The Help Desk call in lines are: [8AM-10PM EST, 7 days per week]
For best response, please create a ticket by selecting the "IT Help Desk Support" Help Topic.
- Normal working hours: 888-279-7760
- After Hours: 417-593-0740
When calling in make sure you provide a good contact phone number.
If you are looking for After Hours Rental and Inventory support, please dial 843-213-2575 [between 5PM - 11PM EST M-F and 8AM - 11PM EST Sat-Sun].
To contact ESD after hours, please dial 949-587-2295. For best response during normal business hours, please create a ticket by selecting the “ESD Support” Help Topic and make sure you provide a good contact phone number.